Welcome to Reliance Mutual

Click here to follow the AGM live – see below for more information

Reliance Mutual is a long established life insurance and pensions provider, having started life in 1911. As the name suggests, we are a mutual society, meaning that we are owned by our member policyholders - we have no shareholders.

Reliance Mutual is committed to the ethos of mutuality and today looks after over £1.8bn and over 200,000 policies. We are committed to providing a quality service and products for our customers and pride ourselves on our friendly and professional service. All enquiries are handled by friendly, UK-based people.

Annual General Meeting – Please come along

Members eligible to participate in the AGM will receive a letter explaining the process approximately one month before the meeting. This year’s AGM starts at 12:30pm on Thursday 21 May 2015 with the popular Charing Cross Hotel, a stone’s throw from Trafalgar Square, playing host again. We warmly invite members to come along, to hear all the latest news, and to let us and fellow members know your thoughts on your company’s future.

For further information and to download our Annual Report and Accounts click here.

Follow the 2015 AGM on the internet

All members are encouraged to attend the AGM. However for those who really can’t attend, for the first time we will be broadcasting the AGM live through our website. This means that, provided you have an internet connection, you can watch the AGM live from your computer.

Members won’t need to register to watch the AGM, all you need to do is click on the image below from 12:25pm on 21 May 2015 to be ready for our 12:30pm start.


Click on the above image to view the webinar
Video quality will depend on Broadband connectivity

While viewing online it won’t be possible to vote or raise questions at the meeting but, if you do have membership-related questions please feel free to email members@reliancemutual.co.uk and we will answer them as soon as possible.

Click here for the 2014 AGM minutes Click here for the 2014 AGM presentation

Online voting

To vote online, members eligible to participate can click on the voting button below before 12:30pm on 19 May 2015.

Click here to vote online now

Members will need the following information to vote online; which can be found in the letter explaining the process in the middle of the Proxy Voting Form in the box entitled Online Vote:

  • Voter Reference Number (VRN)
  • Personal Identification Number (PIN)

Playing a more active membership role

If you’re interested in taking part in a sounding board to help further develop dialogue between the Board and members please read on. The Board would like to make sure that it keeps in touch with members’ opinions, particularly in relation to governance and strategy, and so would be interested in forming a Members’ Panel to help facilitate this. Initially interest and ideas about content are likely to be exchanged electronically but the idea would be to hold meetings, in localities where interest is most concentrated, as soon as possible. If you are interested please telephone the Company Secretary on 01892 773214 or email members@reliancemutual.co.uk.

Important Note: Dates of information

Please note that unless otherwise stated, company information on this site relates to the information quoted in the 2014 financial statements.

The Reliance Mutual Group includes:
Reliance Mutual Insurance Society Limited - Registered No. 491580, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority; Reliance Unit Managers Limited - Registered No. 724451, authorised and regulated by the Financial Conduct Authority and Reliance Administration Services Limited - Registered No. 3710407, authorised and regulated by the Financial Conduct Authority. All are registered in England at Reliance House, 6 Vale Avenue, Tunbridge Wells, Kent TN1 1RG.