Corporate Governance

Reliance Mutual is committed to complying with the Annotated Combined Code on Corporate Governance as relevant to mutual insurers.

• Annual General Meeting (AGM) 
• Sample Letter of Appointment for Non-Executive Directors 
• Audit and Risk Committee Terms of Reference
• Nomination Committee Terms of Reference

The information provided on this website is intended to allow members to be better informed about the business and financial position of the Society. It also gives members the opportunity to contact the Society and take an active interest in its business.

MEMBER RELATIONS STRATEGY

Objectives

The objectives of our member relations strategy are:

• To allow members to be better informed about the business and financial position of the Society
• To give members the opportunity to take an active interest in the business and governance of their Society
• To provide members with all necessary information on the business and governance of their Society.
• To facilitate contact between members and the Board.

The member relations strategy is the responsibility of the Board. Its implementation is delegated to the Company Secretary who is responsible for the member relations function.

Provision of Information to Members

Our aim is to provide members with appropriate information about the governance of their Society.

Our commitments are:

• To make the following information available on request and accessible on the Society's website: information about the rights and obligations of members; information about member relations strategy and details of how members can obtain information; Report and Accounts; details of the Board, including biographies; terms of reference of sub committees; specimen copy of the letter of appointment used for Non-Executive Directors; details of the Annual General Meeting (AGM).
• To ensure that members receive appropriate information about significant changes in the operation of the Society;
• To notify members of all major corporate transactions;
• To facilitate the provision and maintenance of a dedicated members section on our website;
• To respond to general questions from members on governance and membership issues;
• To facilitate contact between individual members and the appropriate representative of the Society.
• To make every effort to track members whose policies have matured to ensure they receive their benefits.
• To enable those without internet access to have ease of access to the information listed above.

Annual General Meeting (AGM)

• We encourage members to participate in the AGM and any associated voting;
• We will provide practical and procedural guidance to members attending the AGM in person;

Notice and details of the AGM:

• These will be sent to all members permitted to attend and vote at least 20 working days prior to the AGM with details of how to vote by proxy
• We will advise members either to access the following information on the Society's website or to apply for 
  1. a review of the Society's operations during the year and information on its future strategy;
  2. the Report and Accounts;
  3. notification of any major corporate transaction since the preceding AGM and why the Board believes it was in the best interests of members;
  4. a clear description of the resolutions to be voted on;
  5. details of Board members standing for election/re-election including details of why the Board believes those candidates should be elected/re-elected;
  6. clear details on when and where the AGM is to be held, including a map.

Review and Reporting

The member relations strategy will be reviewed annually by the Board.